1. What existing research and practice guidance exists at an international level on the management of problematic behaviour among social housing tenants? The results of this review will further capacity in the housing research community by identifying suitable protocols that can be used in housing research synthesis (AHURI research theme 10, the policy horizon), and;
2. What are the implications of the current high-needs targeting policies of public housing agencies for program management with regards to linking public housing provision to other support services (Theme 1.3 Housing Management Practice).
The study focuses on what is an important area of policy development since Federal housing policies mean that public housing is increasingly becoming a provider of last resort. Sustaining tenancies is a challenge for public housing authorities because of the need to balance the sometimes conflicting objectives of social outcomes for tenants, social outcomes for neighbours and communities impacted by tenants with difficult behaviours, as well as sustainability outcomes for business managers. The difficulties of meeting this challenge increases the risk of homelessness for these vulnerable groups and may threaten other tenancies affected by these behaviours.
Final Report: No. 103:
Research and Policy Bulletin: Issue 094:
How can demanding behaviour in public housing be managed effectively?
Positioning Paper: No. 097:
Sustaining tenants with demanding behaviour: a review of the research evidence